3/2/95

Deep in the Heart of Taxis

Yes, there really is such a thing in this country as a human-relations course for taxi drivers.

    "Good afternoon, gentlemen. My name is Tzippi. Welcome to --"
    "Allo."
    "Yes?"
    "Can I smoke?"
    "It would be most kind if you would refrain. As I was saying, this is the first session --"
    "Hey, motek!"
    "Er, yes?"
    "I have to smoke. You got a light?"
    Tzippi smiled politely. "I am truly sorry, but regulations forbid smoking during this -- please, sir, I must ask you to put that out! I would appreciate -- please, stop this, all of you, will everybody kindly --"
    "Hey, Tzippi, ya got a boyfriend? Is he jealous? You like me?"
    "Gentle--"
    "When's lunch?"
    Tzippi lost it. "Shaddap, you retarded morons, and welcome to the Transport Ministry's human-relations course for Israeli taxi drivers!"
    "Allo! Anybody got change for a 50?"
    Tzippi took a deep breath, relaxed a bit, and managed a weak smile. She looked around the room, at the 27 men she had four hours to civilize. Well, 29 men, if you include the two playing backgammon in the bathroom.
    "Let me start by --"
    "Allo!"
    "-- by warning you that the next person to interrupt will lose his license for a week. Anybody?" Total silence. "Good." She launched into her curriculum. "Why are we here? You may be shocked to learn that there have been complaints about our esteemed taxi drivers. Just the odd few hundred-thousand unfortunate misunderstandings. Please don't be too upset. Anyway, you know how it is with those tourists. They come here, have a wonderful time, go back and all they can talk about is that a 10-minute taxi ride cost them more than a weekend at the King David. That is why you must use your meter."
    "Mine's broken."
    "Mine too."
    "But that's against regulations!"
    "Ptui on regulations. I'm a cabbie, not a rabbi."
    Tzippi sighed. "Alright, let's continue. Imagine you're driving along late one night, it's raining, a shaky old lady with luggage waves frantically. You stop. You want to make a good impression right off the bat. You pull up at her feet, jump out of the car into the rain and say, 'good evening, gveret.' Then you open the passenger door, debonnairely grasp her elbow and ease her onto the seat. you carefully load her luggage into the trunk. You say, 'where to?' Then you voluntarily put on the meter. When you arrive you say, 'seven shekels, please,' collect the fare, thank her sincerely, get out of the car, help her out, carry her bags to the door, doff your cap and she presses a 30-agora tip in your hand. That's how your transport minister would like it to be. Think you can do it?"
    The 27 men recoiled in disgust. One of them put up his hand. Tzippi's hopes soared. "Excuse me," he said. "Maybe you could change 'shaky old lady' to 'sexy blonde teenage backpacker in a tight sweater.'"
    The 27 men perked up.
    "Sexy teenagers don't tip," Tzippi pointed out. She didn't think they were progressing very well. "Alright, let's try something else. Let's say one day you're at the airport and Prince Charles gets into your car. He asks how much to Hadera. Who can tell me the correct way to respond?"
    Several men raised their hand.
    Gutman from Beersheba said: "Waddaya wanna go there for?"
    Nehmad from Bnei Brak said: "Ya got dollarim?"
    Haboob from Jaljuliya said: "What do you care how much? You're rich."
    Na'im from Beit Shean said: "I'll tell you when we get there."
    Tzippi from the ministry said: "Wrong, wrong, wrong. Be gallant. Genteel. I'll show you: Gutman, step up here."
    He came forward.
    "Say after me: 'The fare to there, chaver, is fair, I swear.'"
    Gutman spat out a few sunflower seeds. He stiffened his upper lip and pursed the lower, looked snooty and said: "De fer-r-r to der-r-r, chav---"
    "No, Gutman, you're rolling your R's. Try again."
    "The fare to there, chaver, is fair, I swear."
    The others chorused: "I swear! I swear!"
    Tzippi was elated. "I think you've got it!"
    "King George, I think I've got it!"
    "I swear! I swear!"
    She had broken through.
    "Haviv, what if a pregnant lady has to go to the hospital?"
    "Drive fast before she gives birth all over the upholstery!"
    "Good! Shem-Tov, what if you're too late?"
    "Charge her double!"
    "Nice try. Yedidya?"
    "Stop a cop and let him mess with it!"
    "Excellent! What if the food critic from The New York Times gets in your car?"
    "Take him to my cousin's felafel stand!"
    "Correct! Navon: Rothschild flags you down."
    "Take him for a ride!"
    "Yes! Well, I must say, the minister will be proud of you."
    "Tzippi?"
    "Yes, Shalom."
    "I was wondering..."
    "Nu?"
    "Is it just the taxi drivers? I mean, does anybody else have to take this stupid human relations course?"
    "Nope. Just you."
    A murmur rumbled through the classroom. Tzippi noted a definite lack of gruntlement in the gentlemen.
    "And the cops? They're such mavins on human relations?"
    "Yeah, what about the cops?"
    "You know what a cop is? I'll tell you: a cop is someone not smart enough to be a cabbie."
    "Yeah!"
    "And the bus drivers? Clerks? Bank managers? The prime minister? El Al flight attendants? Waiters? This country's proud of them?"
    "Everyone's picking on us!"
     "I say we go on strike! Stick it to the nation, till they learn to love us!"
    As one, the men chanted: "Strike! Strike!" It was getting ugly.
    "ALLO!" It was Tzippi. She hammered a fist on her desk. No one noticed. She raked her fingernails across the blackboard. Everyone noticed. "You are not permitted to organize a strike during class. Ministry regulations. Now, let's get on with it. Our next subject is 'Rules of the Road.'"
    "There's rules?"
    "You come to a red light. What do you do?"
    Goodman put up his hand. "I know! I know! You stop."
    "Correct!"
    "-- Unless there's somebody across the street waving at you."
    "Wrong, Goodman, wrong."
    This was news to Goodman. He was indignant. "Look, lady, you have your rules, we have ours. When I get home after 12 hours on the road, the last thing my wife wants to hear is: 'I made 13 shekels today but I drove very carefully.'"
    His colleagues jeered in support of him. "Damn right," Naim said. "If I want to drive carefully I'll drive a wheelchair."
    Tzippi smirked. "And if you don't drive carefully, you will."
    "Bah! You know who has accidents? People who don't watch out where we're going, that's who. If you want safer streets, all you have to do is give every taxi a siren and a flashing red light, like an ambulance. Give us the right of way, make everyone pull over. That  would be a good rule!"
    The men cheered wildly.
    Tzippi restored decorum by clawing the blackboard again. "You need sirens? You drive like you already have sirens. From the moment you get in your cab, you've got your fist on your horn. The minister would like you to know that is against the law."
    "So sue me," said Shem-Tov.
    Tzippi soldiered on. "And furthermore: you're not allowed to stop in a way that obstructs traffic. You're not allowed to make a U-turn between intersections. You're not allowed to speed, curse, smoke, throw garbage from your windows, beat up a passenger if he wants to pay with 10-agora coins, beat up a passenger if he wants to pay with a 50 note, pick up a fare if you already have one, whistle at women, turn without signaling, tailgate, overtake on the right, push in line, reverse into a main street, yammer on about your opinions, dump your passenger where it's convenient for you rather than for them, ignore your passenger because you're talking to your girlfriend in the front seat, yell at a woman to hurry up when she's struggling to lift a suitcase into your trunk because you can't be bothered to help, accuse the Left of destroying the country, blame the government for everything, blame Maccabi Haifa for everything, blame the transport minister for anything. Are there any questions, no, good. That concludes this course. I hope you've learned a lot. Yalla." And with that she closed her file and put on her sweater.
    The men got up from their seats.
    Tzippi stopped suddenly. "One moment, please," she said. "There is one more thing."
    Some of the men noticed she was blushing.
    "I have to, uh, get downtown. Can anybody --"
    Haboob grinned. "Sure, Motek," he said. "With or without the meter?"