10/8/99

The last Israeli with a cellphone

    We're so close to being the perfect society, if only we could find a way to outlaw car alarms, establish Saturday-Sunday weekends, win the peace process, generate summer rain and subdue Shas.
    I've been in this country barely long enough to see how things have improved. It is true that I did not experience egg rationing and immigrant tent camps, but in my 18 years as an Israeli I have been through hyperinflation, couldn't buy Skippy's peanut butter and wondered if I would ever get a phone.
    By now I have a phone (and I can call my neighborhood makolet and have them promptly deliver a case of Skippy's). However, it's just a regular, garden-variety fax-message-phone with memory, redial, speaker, mute, flash and auto-receive functions. It has -- can you believe it?! -- a wire attached to it.
    It came to my attention recently that there's a new thing around, called a "cellphone" (it proves I get around). Then I was talking to my sister, and she has "five or six" of them. She can't even remember all her phone numbers.
    Well, I told her, haughtily, I do not have a cellphone.
    Not even one?, she asked.
    Not even one. I do not need a cellphone, I don't want a cellphone, I've lived this long without one, I will not enslave myself to gadgetry.
    Of course, she has heard me talk like that before -- like when I stubbornly clung to my typewriter when everyone was buying computers. Eventually I broke and bought a computer.
    She knew what this meant: he's about to break and get a cellphone.
    "I'll be the last Israeli with a cellphone," I said imperiously. Well, you know what? I checked around, and found that I was.
    I bought a cellphone.
I WILL tell you why I did.
    A recent incident convinced me that a cellphone would be handy to have -- but for a purpose heretofore unimagined:  
    You know how it is: you stand in line, you wait. Eventually you're the one they want to help. How wonderful, you marvel, that people have learned to patiently await their turn. You peel off the number from your clammy hand and give it to the clerk (she doesn't even look at it), and now it's just you and her. You open your mouth and...
    Her phone rings.
    Without having had to wait in line, without even having to leave the comfort of their home, some bleepity-bleep is getting served ahead of you. Just because we have this Pavlovian reaction to a ringing phone. 
    If you've waited two hours to arrive at this clerk's inner sanctum, you can estimate that a good half that time she's been taking calls from people who are beating the system at your expense. 
    You've been through it yourself: you react by talking fast to finish a sentence before you're cut off again, and you watch the phone with dread anticipation, forgoing eye-contact with the clerk, who has become merely a passive appendage to the phone. 
    This happens not just with unthinking bureaucrats: everyone does it. The other day I was explaining a complicated computer problem to a co-worker, and I actually felt like I was getting somewhere. Then the phone rang, he answered it and engaged in a long, rambling discussion with someone else who had a computer problem, and then it rang again, and damned if it wasn't me who was put on hold! 
    Maybe I'm not normal, but I tend to put a caller on hold while I resume a live conversation.
    My inimitable colleague Alex Berlyne once came up with the correct response to this annoyance, but I've never had the gall to try it. One day, many years ago, he was called into the Editor's office for a chat. Time and again, his esteemed boss cut off their conversation to answer the phone. 
    Alex was stewing: after all, he had been summoned for this meeting. Finally, he took action: the phone rang yet again, so he yanked the wire out of the wall.
    That was the only solution available to him, but nowadays, with a cellphone, we don't have to be so vulnerable to thoughtless yahoos cutting into our time.
    Yes, I got myself a cellphone, if for only one reason: anytime this happens to me, I can simply call the person I'm sitting with, to tie up his phone.